Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 5256
LatestTicket
CreatedAt: 6/3/2021 10:17:17 AM
UpdatedAt: 7/12/2022 9:43:57 AM
Subject: late termination / refund
Description: consumer sold property and is waiting for refund to be processed on the account.<div><br></div><div><b><u>QRC RESPONSE: </u></b>Refund processed 20211006. Query Resolved</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 4432
OpenedBy
AssignedTo: 13
Region: 2
Department: 23
QueryType: 6
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-03T10:17:19.252Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:30:22.127Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 107
CreatedBy1
UpdatedBy1
ResolvedAt: 7/12/2022 9:43:57 AM
Thread
ResolvedBy: 8
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 8