Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
5252
-
LatestTicket
-
-
CreatedAt
-
6/3/2021 10:01:34 AM
-
UpdatedAt
-
2/21/2023 7:59:28 AM
-
Subject
-
WATER QUERY
-
Description
-
WATER QUERY<br/><b>Journal Amount</b>: [54196.05]
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
4427
-
OpenedBy
-
-
AssignedTo
-
5
-
Region
-
4
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"14","un":"asandag","dt":"2021-06-03T10:01:35.948Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-10T09:53:36.680Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
67
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
2/21/2023 7:59:21 AM
-
Thread
-
142970
-
ResolvedBy
-
2
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
2