Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5221
LatestTicket
CreatedAt
6/3/2021 9:49:57 AM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
Double charges
Description
Debtor's account is being billed basic electricity and electricity charges as well as basic sewerage and sewerage charges.<div><br></div><div>Journal processed and approved. Query resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4423
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
93
SubQueryType
105
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-03T09:50:50.328Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T10:30:49.770Z"}]
CreatedBy
UpdatedBy
Category
93
Subcategory
119
CreatedBy1
UpdatedBy1
214
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214