Details
Conversation
-
EscalationLevel
-
0
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
5
-
LatestTicket
-
-
CreatedAt
-
5/26/2020 5:49:01 AM
-
UpdatedAt
-
4/12/2022 9:47:18 AM
-
Subject
-
Water
-
Description
-
-
Priority
-
-
Disposition
-
6
-
ConversationType
-
2
-
Parent
-
-
Account
-
-
OpenedBy
-
34
-
AssignedTo
-
-
Region
-
4
-
Department
-
1
-
QueryType
-
1
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"226","un":"khangelanim","dt":"2022-03-22T11:20:47.262Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
67
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
34
-
Updator
-
226