Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

5212

LatestTicket

CreatedAt

6/3/2021 8:38:14 AM

UpdatedAt

3/28/2022 7:10:22 AM

Subject

100% leak credit journal done

Description

100% leak credit journal done<br><b>Journal Number</b>: [836178]<br/><b>Journal Amount</b>: [-R2,986.98]

Priority

Disposition

27

ConversationType

3

Parent

Account

4391

OpenedBy

AssignedTo

11

Region

2

Department

23

QueryType

1

SubQueryType

49

Escalation

EscalationCron

History

[{"op":"R","uid":"6","un":"lusandad","dt":"2021-06-03T08:37:36.963Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-06-14T09:19:37.980Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-18T07:42:49.532Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

49

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:10:22 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3