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EscalationLevel
0
LatestCall
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Campaign
IsOpen
Customer
481
LatestTicket
CreatedAt
9/7/2020 12:52:24 PM
UpdatedAt
4/12/2022 9:43:30 AM
Subject
leak repaired
Description
leak repaired, documents submitted<div>readings up-to-date<br></div><div>Journal Done</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
708
OpenedBy
7
AssignedTo
7
Region
2
Department
23
QueryType
1
SubQueryType
48
Escalation
EscalationCron
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:02:56.866Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:05:09.263Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T12:10:49.399Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-13T10:35:16.986Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
17
ResolvedAt
4/12/2022 9:43:30 AM
Thread
ResolvedBy
7
WasCreatedByCustomer
HasIvrcall
Creator
7
Updator
17