Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

5130

LatestTicket

CreatedAt

6/2/2021 9:14:43 AM

UpdatedAt

3/28/2022 6:35:04 AM

Subject

6 months policy journal done

Description

6 months policy journal done<br><b>Journal Number</b>: [835658]<div><br></div><div><b>RESPONSE QRC</b>:SIX MONTH POLICY JOURNAL{835658} AUTHORISED.</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

4311

OpenedBy

AssignedTo

5

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"6","un":"lusandad","dt":"2021-06-02T09:21:30.376Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T07:51:15.256Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T07:35:00.205Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

230

ResolvedAt

3/28/2022 6:35:04 AM

Thread

ResolvedBy

5

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

230