Details

Conversation


EscalationLevel
LatestCall
407089
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5122
LatestTicket
CreatedAt
6/2/2021 8:56:08 AM
UpdatedAt
6/2/2021 8:56:28 AM
Subject
IVR call: statement
Description
Received call for statement for account 10430458 sent message: 80
Priority
Disposition
8
ConversationType
2
Parent
Account
4302
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
6/2/2021 8:56:28 AM
Thread
115809
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator