Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

5110

LatestTicket

CreatedAt

6/2/2021 8:26:49 AM

UpdatedAt

11/12/2021 11:58:38 AM

Subject

Leak

Description

Plumber's report is filed, please assess for credit.<div><br></div><div>Duplicate query, resolved with ref #8794</div>

Priority

Disposition

30

ConversationType

3

Parent

Account

4285

OpenedBy

AssignedTo

Region

2

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T08:26:12.466Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-14T10:19:11.974Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-16T06:08:49.483Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-16T07:43:24.035Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-12T11:58:38.896Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

230