Details
Conversation
-
EscalationLevel
-
0
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
473
-
LatestTicket
-
-
CreatedAt
-
9/4/2020 2:04:13 PM
-
UpdatedAt
-
3/2/2022 7:53:56 AM
-
Subject
-
Log Query
-
Description
-
INSUFFICIENT INFO
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
699
-
OpenedBy
-
34
-
AssignedTo
-
34
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"13","un":"unathig","dt":"2021-10-16T10:07:35.746Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
13
-
ResolvedAt
-
3/2/2022 7:53:56 AM
-
Thread
-
-
ResolvedBy
-
34
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
34
-
Updator
-
13