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5107
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CreatedAt
6/2/2021 8:24:05 AM
UpdatedAt
11/17/2022 1:02:07 PM
Subject
Six months policy
Description
Please assess account for six months policy for period 2015/05-2017/08<div><b><u><br></u></b></div><div><b><u>QRC RESPONSE:</u></b> Customer does not qualify for six months policy for 2017/08 period.</div>
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27
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3
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4283
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5
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23
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95
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T08:23:28.496Z"}]
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95
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ResolvedAt
11/17/2022 1:02:06 PM
Thread
134258
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8
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8