Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 5103
LatestTicket
CreatedAt: 6/2/2021 8:09:01 AM
UpdatedAt: 7/21/2021 12:43:38 PM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 4278
OpenedBy
AssignedTo: 15
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T08:08:24.687Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T12:36:31.747Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:43:54.278Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:43:38 PM
Thread
ResolvedBy: 15
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14