Details
Conversation
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EscalationLevel
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0
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LatestCall
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-
LatestChat
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-
LatestSms
-
-
LatestEmail
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-
LatestFax
-
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Campaign
-
-
IsOpen
-
-
Customer
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44
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LatestTicket
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CreatedAt
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5/26/2020 5:49:03 AM
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UpdatedAt
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3/28/2022 7:23:36 AM
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Subject
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Water
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Description
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Priority
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Disposition
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6
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ConversationType
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2
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Parent
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-
Account
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43
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OpenedBy
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39
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AssignedTo
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-
Region
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-
Department
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QueryType
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1
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SubQueryType
-
-
Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"203","un":"babalwas","dt":"2022-03-18T13:40:42.100Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
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-
CreatedBy1
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UpdatedBy1
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203
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ResolvedAt
-
-
Thread
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-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
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39
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Updator
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203