Details
Conversation
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EscalationLevel
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0
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LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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466
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LatestTicket
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-
CreatedAt
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9/2/2020 7:58:42 AM
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UpdatedAt
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2/25/2023 8:12:01 AM
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Subject
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Log Query
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Description
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query resolved
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Priority
-
-
Disposition
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27
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ConversationType
-
3
-
Parent
-
-
Account
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690
-
OpenedBy
-
26
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AssignedTo
-
17
-
Region
-
2
-
Department
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23
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QueryType
-
1
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SubQueryType
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67
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Escalation
-
-
EscalationCron
-
-
History
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[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-13T09:56:02.864Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-13T10:06:50.438Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-13T10:15:46.673Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
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Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
11
-
ResolvedAt
-
2/25/2023 8:12:01 AM
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Thread
-
-
ResolvedBy
-
12
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
26
-
Updator
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12