Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

5037

LatestTicket

CreatedAt

6/1/2021 9:57:36 AM

UpdatedAt

7/25/2022 11:52:55 AM

Subject

Water query -- high consumption

Description

Water query - high consumption<div><br></div><div><br></div><div>consumption normal, interims reversed&nbsp;<br><div><br></div><div><br></div><div><br></div></div>

Priority

Disposition

27

ConversationType

3

Parent

Account

4222

OpenedBy

AssignedTo

13

Region

2

Department

23

QueryType

1

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-01T09:57:00.516Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

67

CreatedBy1

UpdatedBy1

ResolvedAt

7/25/2022 11:52:54 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

11