Details
Conversation
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EscalationLevel
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0
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LatestCall
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-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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461
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LatestTicket
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-
CreatedAt
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8/31/2020 2:34:48 PM
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UpdatedAt
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10/16/2021 10:53:18 AM
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Subject
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Log Query
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Description
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All un -read period are less than six months.
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
-
-
Account
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683
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OpenedBy
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33
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AssignedTo
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33
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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-
EscalationCron
-
-
History
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[{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-16T10:45:16.261Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
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101
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CreatedBy1
-
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UpdatedBy1
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12
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ResolvedAt
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10/16/2021 10:53:18 AM
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Thread
-
-
ResolvedBy
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33
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WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
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33
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Updator
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12