Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
5024
-
LatestTicket
-
-
CreatedAt
-
6/1/2021 9:40:04 AM
-
UpdatedAt
-
7/2/2022 12:15:28 PM
-
Subject
-
Refuse
-
Description
-
Should not charge refuse
-
Priority
-
-
Disposition
-
23
-
ConversationType
-
3
-
Parent
-
-
Account
-
4208
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
2
-
Department
-
1
-
QueryType
-
4
-
SubQueryType
-
106
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-01T09:39:28.655Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-05-10T12:27:21.230Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-05-10T12:46:43.431Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
4
-
Subcategory
-
106
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
12