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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5020
LatestTicket
CreatedAt
6/1/2021 9:35:19 AM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
late termination query
Description
consumer sold property. terminate and transfer services to new owner.<br><b>Journal Number</b>: [902397]<div>Journal processed and approved. Query resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4204
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-06-01T09:35:21.574Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-09-07T07:43:02.362Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:50:38.068Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T06:41:52.276Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
214
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
Updator
214