Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
5018
LatestTicket
CreatedAt
6/1/2021 9:32:03 AM
UpdatedAt
3/28/2022 7:10:22 AM
Subject
Water query - six months policy
Description
Water query -- six months policy
Priority
Disposition
10
ConversationType
2
Parent
Account
4202
OpenedBy
AssignedTo
Region
Department
23
QueryType
77
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-01T09:31:29.304Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-01T09:33:53.293Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-01T09:34:04.546Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-01T09:34:13.944Z"}]
CreatedBy
UpdatedBy
Category
77
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
20