Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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5008
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LatestTicket
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CreatedAt
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6/1/2021 8:57:01 AM
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UpdatedAt
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3/28/2022 6:35:04 AM
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Subject
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LATE TERMINATION
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Description
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LATE TERMINATION, JOURNAL MANUAL.<br><b>Journal Number</b>: [876152]<div><br></div><div><b>RESPONSE QRC</b>:LATE TERMINATION,JOURNAL{876152} AUTHORISED</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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4194
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OpenedBy
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AssignedTo
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5
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Region
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2
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Department
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23
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QueryType
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6
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SubQueryType
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107
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-01T08:57:03.375Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-23T09:29:47.082Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-07-05T10:47:25.318Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T08:37:51.187Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T08:05:40.264Z"}]
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CreatedBy
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UpdatedBy
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Category
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6
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Subcategory
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122
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CreatedBy1
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UpdatedBy1
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230
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ResolvedAt
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3/28/2022 6:35:04 AM
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Thread
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ResolvedBy
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5
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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230