Details

EscalationLevel: 0
LatestCall
LatestChat
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IsOpen
Customer: 455
LatestTicket
CreatedAt: 8/27/2020 2:23:25 PM
UpdatedAt: 2/24/2022 10:34:50 AM
Subject: Late Termination
Description: terminated
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 673
OpenedBy: 26
AssignedTo: 26
Region: 2
Department: 23
QueryType: 6
SubQueryType: 107
Escalation
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History: [{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:05:51.789Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:06:48.905Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T09:23:53.278Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T11:58:12.931Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 107
CreatedBy1
UpdatedBy1
ResolvedAt: 2/24/2022 10:34:50 AM
Thread
ResolvedBy: 26
WasCreatedByCustomer
HasIvrcall
Creator: 26
Updator: 173