Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
450
LatestTicket
CreatedAt
8/27/2020 12:51:03 PM
UpdatedAt
9/7/2022 12:21:22 PM
Subject
Late Termination
Description
more info from rates sectional title
Priority
Disposition
23
ConversationType
3
Parent
Account
663
OpenedBy
9
AssignedTo
Region
2
Department
26
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
12
ResolvedAt
Thread
136779
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
9
Updator
23