Details
Conversation
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LatestCall
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LatestChat
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LatestSms
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LatestFax
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Campaign
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IsOpen
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Customer
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4914
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LatestTicket
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CreatedAt
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5/31/2021 10:32:55 AM
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UpdatedAt
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5/15/2022 10:45:33 AM
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Subject
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Water query - High consumption
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Description
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<b>Water query - High consumption</b><div><b>Plumber's Letter received.</b></div><div><b>leak credit journal done , 202102-202103 av 5kl.</b></div><br/><b>Journal Amount</b>: [-R34,866.98]<br/><b>Journal Number</b>: [994370]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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4133
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OpenedBy
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AssignedTo
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15
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-31T10:32:57.413Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-20T08:02:28.875Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-07T07:03:33.461Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-19T09:40:01.045Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-21T07:40:57.304Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-21T07:46:07.418Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-02T11:08:29.862Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-15T10:44:32.599Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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3
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ResolvedAt
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5/15/2022 10:45:33 AM
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Thread
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ResolvedBy
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15
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3