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CreatedAt
5/31/2021 10:32:55 AM
UpdatedAt
5/15/2022 10:45:33 AM
Subject
Water query - High consumption
Description
<b>Water query - High consumption</b><div><b>Plumber's Letter received.</b></div><div><b>leak credit journal done , 202102-202103 av 5kl.</b></div><br/><b>Journal Amount</b>: [-R34,866.98]<br/><b>Journal Number</b>: [994370]
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5/15/2022 10:45:33 AM
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