Details

Conversation


EscalationLevel
LatestCall
404305
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4913
LatestTicket
CreatedAt
5/31/2021 8:50:47 AM
UpdatedAt
5/31/2021 8:51:41 AM
Subject
IVR call: statement
Description
Received call for statement for account 10369444 sent message: 14
Priority
Disposition
8
ConversationType
2
Parent
Account
4110
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
5/31/2021 8:51:41 AM
Thread
115743
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator