Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
4906
LatestTicket
CreatedAt
5/31/2021 8:43:28 AM
UpdatedAt
7/2/2022 11:47:56 AM
Subject
Water query - high consumption
Description
Water query -- high consumption <div><br></div><div>Query closed</div><div>Burst pipe submitted for repairs dated April 2022</div><div>Consumer to upload plumbers letter via portal</div>
Priority
Disposition
22
ConversationType
3
Parent
Account
4108
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
3
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
12