Details
Conversation
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EscalationLevel
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0
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LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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432
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LatestTicket
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CreatedAt
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8/24/2020 10:33:11 AM
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UpdatedAt
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3/2/2022 8:22:38 AM
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Subject
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Log Query
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Description
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ACCOUNT IN ORDER
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Priority
-
-
Disposition
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27
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ConversationType
-
3
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Parent
-
-
Account
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615
-
OpenedBy
-
37
-
AssignedTo
-
37
-
Region
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2
-
Department
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23
-
QueryType
-
1
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SubQueryType
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67
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Escalation
-
-
EscalationCron
-
-
History
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[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-17T10:10:12.060Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
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96
-
CreatedBy1
-
-
UpdatedBy1
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11
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ResolvedAt
-
3/2/2022 8:22:38 AM
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Thread
-
-
ResolvedBy
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37
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
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37
-
Updator
-
11