Details
Conversation
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EscalationLevel
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0
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LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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425
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LatestTicket
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CreatedAt
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8/21/2020 9:33:15 AM
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UpdatedAt
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3/28/2022 6:35:04 AM
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Subject
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Leak
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Description
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Journal Done
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Priority
-
-
Disposition
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27
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ConversationType
-
3
-
Parent
-
-
Account
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597
-
OpenedBy
-
5
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AssignedTo
-
5
-
Region
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2
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Department
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23
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QueryType
-
1
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SubQueryType
-
67
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Escalation
-
-
EscalationCron
-
-
History
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[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T11:22:31.996Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-13T09:24:19.200Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
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17
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ResolvedAt
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3/28/2022 6:35:04 AM
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Thread
-
-
ResolvedBy
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5
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
5
-
Updator
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17