Details
Conversation
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EscalationLevel
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0
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LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
424
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LatestTicket
-
-
CreatedAt
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8/21/2020 9:09:41 AM
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UpdatedAt
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3/28/2022 6:35:04 AM
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Subject
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six months pol
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Description
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Journal Done
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Priority
-
-
Disposition
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27
-
ConversationType
-
3
-
Parent
-
-
Account
-
596
-
OpenedBy
-
5
-
AssignedTo
-
5
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
-
History
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[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T11:50:22.638Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-13T09:24:43.384Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
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Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
17
-
ResolvedAt
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3/28/2022 6:35:04 AM
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Thread
-
-
ResolvedBy
-
5
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
5
-
Updator
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17