Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

4721

LatestTicket

CreatedAt

5/28/2021 9:46:10 AM

UpdatedAt

4/12/2022 9:43:30 AM

Subject

SIX MONTHS POLICY

Description

SIX MONTHS POLICY<br/><b>Journal Number</b>: [BJ71804711]<br/><b>Journal Amount</b>: [-R5,407.75]

Priority

Disposition

27

ConversationType

3

Parent

Account

3998

OpenedBy

AssignedTo

7

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"15","un":"chumab","dt":"2021-05-28T09:49:37.361Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-13T10:46:26.086Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

95

CreatedBy1

UpdatedBy1

ResolvedAt

4/12/2022 9:43:30 AM

Thread

ResolvedBy

7

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3