Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
4699
-
LatestTicket
-
-
CreatedAt
-
5/28/2021 8:29:06 AM
-
UpdatedAt
-
3/28/2022 7:08:29 AM
-
Subject
-
leak credit adjustment done 201802-202012 AV 9kl
-
Description
-
leak credit adjustment done 201802-202012 AV 9kl<br/><b>Journal Amount</b>: [70788.91]
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
3981
-
OpenedBy
-
-
AssignedTo
-
6
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
96
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"6","un":"lusandad","dt":"2021-05-28T08:32:33.464Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-05-28T08:44:06.378Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
3/28/2022 7:08:29 AM
-
Thread
-
-
ResolvedBy
-
6
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
2