Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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4686
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LatestTicket
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CreatedAt
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5/28/2021 7:50:20 AM
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UpdatedAt
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4/12/2022 9:47:18 AM
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Subject
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Duplicate charge for service
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Description
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">Fire Levy charge duplicated from 2019/01-2020/11</span><br><b>Journal Number</b>: [804707]<div><br></div><div><b>RESPONSE QRC</b>: Fire duplicate charges, Journal {804707}Authorized.</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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3969
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OpenedBy
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AssignedTo
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10
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Region
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2
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Department
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23
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QueryType
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3
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SubQueryType
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105
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-05-28T07:49:46.720Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-29T06:47:28.491Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-04T11:08:26.949Z"}]
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CreatedBy
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UpdatedBy
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Category
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3
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Subcategory
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105
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CreatedBy1
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UpdatedBy1
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230
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ResolvedAt
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4/12/2022 9:47:18 AM
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Thread
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ResolvedBy
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10
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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230