Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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-
LatestFax
-
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Campaign
-
-
IsOpen
-
-
Customer
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416
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LatestTicket
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CreatedAt
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8/20/2020 9:24:23 AM
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UpdatedAt
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2/18/2021 4:43:13 AM
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Subject
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Description
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Priority
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Disposition
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4
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ConversationType
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2
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Parent
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-
Account
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586
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OpenedBy
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57
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AssignedTo
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57
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Region
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Department
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QueryType
-
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SubQueryType
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Escalation
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-
EscalationCron
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-
History
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CreatedBy
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-
UpdatedBy
-
-
Category
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Subcategory
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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2/18/2021 4:43:13 AM
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Thread
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-
ResolvedBy
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58
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WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
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58
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Updator
-