Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 4675
LatestTicket
CreatedAt: 5/28/2021 7:25:37 AM
UpdatedAt: 4/12/2022 9:43:30 AM
Subject: leak
Description: leak credit passed on 07/03/2021 Journal Number: [239923] Journal Amount: [54863.76]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3958
OpenedBy
AssignedTo: 7
Region: 2
Department: 23
QueryType: 1
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-28T07:29:04.764Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-29T10:54:07.240Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-14T10:03:29.278Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T10:12:40.315Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-20T06:14:58.434Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1
ResolvedAt: 4/12/2022 9:43:30 AM
Thread
ResolvedBy: 7
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 2