Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
412
LatestTicket
CreatedAt
8/19/2020 4:16:59 PM
UpdatedAt
3/2/2022 7:53:56 AM
Subject
Log Query
Description
<table border="0" cellpadding="0" cellspacing="0" width="609" style="border-collapse: collapse;width:457pt"><tbody><tr height="31" style="mso-height-source:userset;height:23.45pt"> <td height="31" class="xl65" width="609" style="height:23.45pt;width:457pt">query resolved refer to ref no 3962</td></tr></tbody></table>
Priority
Disposition
27
ConversationType
3
Parent
Account
579
OpenedBy
34
AssignedTo
34
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-25T09:56:34.469Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T07:56:42.348Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-02-27T07:33:51.436Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
12
ResolvedAt
3/2/2022 7:53:56 AM
Thread
ResolvedBy
34
WasCreatedByCustomer
HasIvrcall
Creator
34
Updator
12