Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
411
LatestTicket
CreatedAt
8/19/2020 1:47:36 PM
UpdatedAt
3/2/2022 7:53:56 AM
Subject
Log Query
Description
<table border="0" cellpadding="0" cellspacing="0" width="609" style="border-collapse: collapse;width:457pt"><tbody><tr height="31" style="mso-height-source:userset;height:23.45pt"> <td height="31" class="xl65" width="609" style="height:23.45pt;width:457pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table>
Priority
Disposition
27
ConversationType
3
Parent
Account
578
OpenedBy
34
AssignedTo
34
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-25T09:55:08.908Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-25T09:55:54.241Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-10T11:53:07.974Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
6
ResolvedAt
3/2/2022 7:53:56 AM
Thread
ResolvedBy
34
WasCreatedByCustomer
HasIvrcall
Creator
34
Updator
6