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CreatedAt
5/27/2021 10:06:38 AM
UpdatedAt
5/27/2021 10:09:20 AM
Subject
High water charge
Description
<p class="MsoNormal"><span lang="EN-US">Please assist consumer is querying the high water consumption charged on the February 2021 account consumer is using Tank water and has closed the meter since January 2020<o:p></o:p></span></p>
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30
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3
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3900
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2
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23
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1
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67
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-05-27T10:10:07.278Z"}]
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1
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67
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173