Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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-
LatestSms
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-
LatestEmail
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-
LatestFax
-
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Campaign
-
-
IsOpen
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-
Customer
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406
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LatestTicket
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CreatedAt
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8/17/2020 8:51:36 AM
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UpdatedAt
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5/19/2022 7:51:12 AM
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Subject
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water query
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Description
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water query + plumbers letter submitted
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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566
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OpenedBy
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16
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AssignedTo
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16
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T13:25:18.231Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-16T11:38:23.345Z"}]
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CreatedBy
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-
UpdatedBy
-
-
Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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5/19/2022 7:51:12 AM
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Thread
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-
ResolvedBy
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16
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WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
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16
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Updator
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20