Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4563
LatestTicket
CreatedAt
5/27/2021 8:57:24 AM
UpdatedAt
2/10/2022 8:18:16 AM
Subject
Late termination
Description
<p class="MsoNormal">Please reverse services charging from this account 10055299 (<span style="font-family: Calibri, sans-serif; font-size: 12pt;">Water, refuse, fire).</span></p><p class="MsoNormal">Please reverse services charging from this account 10055295 (<span style="font-family: Calibri, sans-serif; font-size: 12pt;">water).</span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif;">The current owner’s account&nbsp; is&nbsp;</span>10407542<span style="font-size: 11pt; font-family: Calibri, sans-serif;">. The two accounts have been terminated.</span></p><p class="MsoNormal">Duplicate query resolved with ref no:23218<span style="font-size: 11pt; font-family: Calibri, sans-serif;"><br></span></p>
Priority
Disposition
27
ConversationType
3
Parent
Account
3881
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-05-27T09:00:53.154Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2022-02-10T08:17:35.440Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
230
ResolvedAt
2/10/2022 8:18:16 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230