Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
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Campaign
IsOpen
Customer
405
LatestTicket
CreatedAt
8/16/2020 9:05:23 AM
UpdatedAt
3/28/2022 7:10:22 AM
Subject
LOG QUERY
Description
<br><b>Journal Number</b>: [undefined]<div><br></div><div><b><u>QRC RESPONSE: </u></b>Journal Authorised BJ71686185 ( Date: 20201010)</div><div>Query closed.</div><div><br></div><div><br></div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
565
OpenedBy
11
AssignedTo
11
Region
2
Department
23
QueryType
6
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T09:19:34.724Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T11:56:00.314Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-25T09:25:37.944Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T07:30:27.157Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T07:49:12.811Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-29T07:55:28.668Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-13T06:41:16.179Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-11-13T06:45:05.899Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
8
ResolvedAt
3/28/2022 7:10:22 AM
Thread
ResolvedBy
11
WasCreatedByCustomer
HasIvrcall
Creator
11
Updator
8