Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 4548
LatestTicket
CreatedAt: 5/27/2021 8:40:29 AM
UpdatedAt: 7/21/2021 12:42:24 PM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3875
OpenedBy
AssignedTo: 17
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-05-27T08:43:58.456Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T12:34:20.926Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T12:34:44.421Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:42:40.137Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:42:24 PM
Thread
ResolvedBy: 17
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14