Details

EscalationLevel
LatestCall
LatestChat
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IsOpen
Customer: 4523
LatestTicket
CreatedAt: 5/27/2021 7:19:29 AM
UpdatedAt: 7/21/2021 12:41:37 PM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3854
OpenedBy
AssignedTo: 6
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
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History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-05-27T07:22:58.438Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T12:33:28.386Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T12:33:42.295Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:41:44.757Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:41:37 PM
Thread
ResolvedBy: 6
WasCreatedByCustomer
HasIvrcall
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Updator: 14