Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 4504
LatestTicket
CreatedAt: 5/26/2021 1:41:15 PM
UpdatedAt: 11/28/2021 10:21:41 AM
Subject: Late termination
Description: Account terminated<div><br></div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3838
OpenedBy
AssignedTo: 8
Region: 2
Department: 23
QueryType: 6
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-05-26T13:40:42.338Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-28T10:19:15.255Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 122
CreatedBy1
UpdatedBy1: 12
ResolvedAt: 11/28/2021 10:21:41 AM
Thread
ResolvedBy: 8
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12