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CreatedAt
5/26/2021 1:33:53 PM
UpdatedAt
8/8/2021 6:01:37 AM
Subject
06 Month policy
Description
06 month policy adjustment for 2021/05 billing<br/><b>Journal Number</b>: [BJ71775288]<br/><b>Journal Amount</b>: [-R30,232.21]
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27
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3
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4068
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23
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8/8/2021 6:01:37 AM
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