Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
4502
-
LatestTicket
-
-
CreatedAt
-
5/26/2021 1:27:18 PM
-
UpdatedAt
-
4/12/2022 9:43:30 AM
-
Subject
-
Late termination
-
Description
-
Late termination <br><div><br></div><div>Late Termination Processed ,<b>Journal Number</b>: [425803]</div><div><br></div><div><b>RESPONSE QRC</b>: Late termination, Journal {425803}Authorized .</div><div><br></div><div><br></div><div><br></div>
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
3836
-
OpenedBy
-
-
AssignedTo
-
7
-
Region
-
2
-
Department
-
23
-
QueryType
-
6
-
SubQueryType
-
107
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-05-26T13:27:19.807Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-29T06:52:13.204Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-03T08:08:59.803Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-04T12:29:57.160Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
6
-
Subcategory
-
122
-
CreatedBy1
-
-
UpdatedBy1
-
230
-
ResolvedAt
-
4/12/2022 9:43:30 AM
-
Thread
-
-
ResolvedBy
-
7
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
230