Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 4501
LatestTicket
CreatedAt: 5/26/2021 1:24:25 PM
UpdatedAt: 7/21/2021 12:38:06 PM
Subject: no valid query details submitted
Description: no valid query details submitted<br>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3835
OpenedBy
AssignedTo: 17
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"15","un":"chumab","dt":"2021-05-26T13:27:56.484Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-05-26T13:28:34.384Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T12:29:10.198Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:38:22.127Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:38:06 PM
Thread
ResolvedBy: 17
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14