Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4497
LatestTicket
CreatedAt
5/26/2021 1:17:33 PM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
6 months policy
Description
journal processed<br/><b>Journal Number</b>: [452100]
Priority
Disposition
27
ConversationType
3
Parent
Account
3830
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-26T13:17:03.008Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-13T11:01:15.125Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T09:05:46.393Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 7:08:29 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12