Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

4495

LatestTicket

CreatedAt

5/26/2021 1:13:21 PM

UpdatedAt

3/28/2022 7:10:22 AM

Subject

DOG TAX

Description

CONSUMER BEING CHARGED FOR MORE DOGS THAN ON PREMISIS<br/><b>Journal Number</b>: [426741]

Priority

Disposition

27

ConversationType

3

Parent

Account

3828

OpenedBy

AssignedTo

11

Region

2

Department

23

QueryType

12

SubQueryType

75

Escalation

EscalationCron

History

[{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-26T13:12:50.162Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-03T08:33:32.713Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-03T08:33:53.307Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-03T08:34:38.730Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

50

CreatedBy1

UpdatedBy1

11

ResolvedAt

3/28/2022 7:10:22 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

11