Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

394

LatestTicket

CreatedAt

8/12/2020 1:07:41 PM

UpdatedAt

9/9/2021 6:02:59 AM

Subject

Incorrect no of pans charged

Description

Journal awaiting authorization.<br><b>Journal Number</b>: [684956]<div><br></div><div><br></div><div><b><u>QRC RESPONSE: </u></b>Journal Authourised in 20200821</div><div>Query Resolved<br><div><br></div><div><br></div></div>

Priority

Disposition

27

ConversationType

3

Parent

Account

550

OpenedBy

8

AssignedTo

8

Region

2

Department

23

QueryType

93

SubQueryType

56

Escalation

EscalationCron

History

[{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-07T09:16:45.667Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-08-07T09:19:54.441Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-16T07:44:43.135Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-09-09T06:02:29.968Z"}]

CreatedBy

UpdatedBy

Category

93

Subcategory

56

CreatedBy1

UpdatedBy1

ResolvedAt

9/9/2021 6:02:59 AM

Thread

ResolvedBy

8

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

8

Updator

2