Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 4435
LatestTicket
CreatedAt: 5/26/2021 10:14:44 AM
UpdatedAt: 7/21/2021 12:30:32 PM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account
OpenedBy
AssignedTo: 8
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-05-26T10:14:50.718Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T07:53:57.263Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:30:43.649Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:30:32 PM
Thread
ResolvedBy: 8
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14