Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
4420
LatestTicket
CreatedAt
5/26/2021 7:11:35 AM
UpdatedAt
9/10/2022 10:53:37 AM
Subject
WATER QUERY
Description
WATER QUERY<div>qrc response: 6 months policy to be processed for 202009</div><div>6 months policy done 20201024</div><br>QUERY RELATES TO TERMINATION DATED 2022/03. <div>REFERRED TO BILLING TO FINALIZE</div>
Priority
Disposition
23
ConversationType
3
Parent
Account
3752
OpenedBy
AssignedTo
Region
2
Department
1
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-26T07:15:06.388Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3